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Our shipping and ordering policy prioritizes customer satisfaction and transparency throughout the process.
All our prices are in Canadian Dollars (CAD), and your order will be processed in CAD. If you're purchasing from the United States or outside of Canada, you will see the transaction in US Dollars or your local currency, depending on your bank.1 Canad
We offer free shipping to the USA and Canada!. You can pick expedited delivery at checkout if you prefer.Shipping will be calculated at checkout for international orders.
Yes! We ship worldwide.
Our team works to fulfill all orders within 24-48 hours, Monday to Friday, except public holidays. Actual delivery times will depend on your location*:Continental USA and Canada:- Free Shipping: 3-7 working days from dispatch.- Expedited Shipping: 1-
All orders are shipped with tracked shipping, so you can rest assured to know exactly where your order is at all times. Orders to Canada are usually shipped using local providers, and FedEx and Canada Post.*Orders to the United States are usually shi
You can apply coupon codes on the checkout stage. Please note that coupon codes may have usage restrictions. For example, some may not work on discounted offers.
Please note that discount codes cannot be used with other offers, discounts or subscriptions. Also, discount codes may be disabled during site-wide sales for special offers. If you have questions, feel free to contact our team. We'll be happy to assi
Our site is super secure. All transactions are processed via secure payment gateways such as PayPal, Stripe and others. We do not store any credit or debit card information and details.
Unfortunately we are unable to cancel orders once they have been paid since they're are automatically processed for dispatch.
No, we do not accept returns. In case you have problems with your order and are eligible for a refund, we'll ask you to recycle and dispose of the products on your order.LashLuxury is a personal-use cosmetic product, and as such we would never re-sel
LashLuxury.ca accepts all major credit and debit cards, including VISA, American Express, MasterCard, Discover, and others. We also accept PayPal and Afterpay.
Yes, we offer bulk purchase options for resale. Please send us an email at [email protected] for more information and pricing details.
Currently, we do not offer subscription options for automatic refills. However, we are constantly exploring new ways to enhance our services and may consider offering subscriptions in the future.